Returns, Refunds and exchange are all a part of doing business.
Last updated on 29-oct-2020
● Customers might be unsatisfied with their order for a number of reasons—it arrived damaged, Wrong product delivered,wrong colour, then After verification proccess your money will be refunded.
● After delivery of your Order If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 48hrs of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
● Please note the following exceptions to our return and exchange policy:Below are some examples of common exceptions.
- Discounted items are final and cannot be returned or exchanged.
- Returned items must have tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or used.
To initiate a return or exchange, please complete the following steps:
● Your steps should be laid out clearly, linking to relevant pages, such as your online portal.
- Login to our online return portal using your email address and order ID
- Choose the products you wish to return or exchange from your order.
- Note your oder no.
- Call or email us [ (+91) 6201719763 / care@azaxon.com ] with order no and all details.
● It is very necessary for all the customers protection:-because you all know about the (customers protection Act)
● What are your consumer rights?:-Your consumer rights protect you when you buy goods and services. This means you have rights by law, which a shop or service provider can’t change.
Refund.
Once the return is verified and reach us the customer will get the Refund within 5-6 working Days.
In the case of Exchange no refund is provided and only been adjusted to the customer exchange product.